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  • Manage day-to-day operations and answer all resident requests
  • Make use of cloud-based technology to provide best experience for residents and owners
  • Collect monthly rent and communicate with residents regarding delinquencies
  • Strategize with owners on current and upcoming NYC tenancy laws
  • Consistently visit buildings to ensure buildings are in pristine condition
  • Actively prevent violations on properties to save money for owners
  • Provide monthly financial statements and prepare annual budgets
  • Investigate daily cash flow to make sure it aligns with budget projections
  • Develop strategies for owners to receive active or passive income through distributions
  • Leverage relationships with vendors to receive best service
  • Manage entire onboarding process by producing thorough background checks to ensure owners receive the highest quality residents
  • Take part in brokerage services to research optimal rental prices and use latest digital technology to market properties
  • Negotiate renewal offers to provide owners with the best prices going forward, while preventing turnover
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